Booking and Payment Policy
All bookings are final, and full payment is required at the time of booking. 

Reservation Changes
If you need to modify your reservation, such as adjusting dates or the number of rooms, please contact us promptly. All changes are subject to availability and may incur additional charges.

Cancellation Policy

• Cancellations made more than 100 days before arrival: Full refund.
• Cancellations made 70–99 days before arrival: 50% refund.
• Cancellations made within 70 days of arrival: Non-refundable, unless a replacement participant is found.

Trip Cancellation Policy
In the rare event that a Racquet Haven event is canceled due to the effects of Covid-19 or SARS-CoV-2, you will receive credit for a future Racquet Haven event. If an event is canceled due to under-enrollment, a full refund will be provided.

The financial responsibility of Racquet Haven is limited to the amount paid by the participant(s). We are not responsible for any other costs incurred by participants, including travel expenses. Additionally, no refunds will be provided if weather or other factors make it impossible or unsafe to complete a Racquet Haven event. 

Delays and Schedule Changes
Racquet Haven reserves the right to adjust the event itinerary as needed due to weather, logistical issues, or other unforeseen circumstances. Additional costs incurred due to bad weather, illness, or other contingencies are not included and remain the participant’s responsibility.

Participants who deviate from the scheduled itinerary will bear any associated costs, which are not deductible from the booking and/or registration fee. While we strive to adhere to planned schedules, delays due to inclement weather, mechanical difficulties, or other factors beyond our control may occur, and we cannot assume financial responsibility for such delays.